SHIPPING

Shipping Info

Receiving time = Handling time + Shipping time

  • Handling time: 2-5 business days
  • Shipping Time: 4-5 business days 

The tracking website: 

https://www.sf-express.com/us/en/

https://www.logistics.dhl/  

Please Note: 

    • Once you have placed an order, you will receive an Order Confirmation E-mail to confirm your order details. Once your item ships, you will receive a Shipping Confirmation E-mail with tracking information.
    • We do not accept any cancellation when order has shipped out.
    • For delivering successfully, we suggest you leave your mobile number and recheck the address during checkout process. Unsuccessful delivery caused by unavailable mobile/address cannot be compensated.
    • We are not responsible for shipping times so do not offer refunds because an order arrived later than expected.
    • We do not offer refunds if the carrier shows that your items have been delivered successfully.
    • Customs house taxes happen sometimes and we are not responsible for it.
    • Should you have any other questions, please contact our customer service: support@ckese.com. (*Since we have too many emails to deal with recently, your email will be replied in 24 business hours.)
    • All shipping & delivery lead times are estimated by business time.
    • Thank you for your patience and understanding.