Receiving time = Handling time + Shipping time
- Handling time: 2-5 business days
- Shipping Time: 4-5 business days
The tracking website:
- Once you have placed an order, you will receive an Order Confirmation E-mail to confirm your order details. Once your item ships, you will receive a Shipping Confirmation E-mail with tracking information.
- We do not accept any cancellation when order has shipped out.
- For delivering successfully, we suggest you leave your mobile number and recheck the address during checkout process. Unsuccessful delivery caused by unavailable mobile/address cannot be compensated.
- We are not responsible for shipping times so do not offer refunds because an order arrived later than expected.
- We do not offer refunds if the carrier shows that your items have been delivered successfully.
- Customs house taxes happen sometimes and we are not responsible for it.
- Should you have any other questions, please contact our customer service: firstname.lastname@example.org. (*Since we have too many emails to deal with recently, your email will be replied in 24 business hours.)
- All shipping & delivery lead times are estimated by business time.
- Thank you for your patience and understanding.